Accciation of Pakistan,
To visit your group on the web, go to:
First Meeting Info:
This is my pleasure to inform you all that I am coordinating the "First Call
Centers Association of Pakistan(CCAP) Meeting" that is to be held on February
5th, 2004. I request everyone to let me know if you will definitely be attending
the meeting (or not) so that all-necessary arrangements can be taken. Please
find below the time and venue for the First Call Center Association of
Date: February 5th,
Time: 1500 Hours
Venue: Touchstone communications.
212, 2nd Floor
Evacuee Trust Complex
Agha Khan Road, F-5/1
Tel: 92 51 111 111 044
Should you have any questions or queries please feel free to
Kind RegardsKiran Naushad
Agenda is on
(Please add if you have comments/suggestions or points to the meeting agenda)
Formulization and Legal
structure of CCAP.
Center (Inbound/Outbound, Customer Services)
BPO (back office services provider
such as credit cards, mortgage collections, bankruptcy etc)
3. Relationship Building with the
financial services community and their assistance for the industry’s
working/growth capital needs.
Human Resource Development
for Call Centers/BPO
and recognition of the Industry at the school & college level
5. Awareness on existing government policies for call
Comments/Suggestions to enhance these policies.
Forum for Incentives and Concessions for Call Center/BPO industry.
Enactment/Legislation for Call center/BPO industry.
Mass Media campaign for the
call center/BPO industry.
Should you have any questions or quires please feel free to call
me @ 051-111-111-044.